XPS 13 2 in 1 bios 1.5 errors with windows 10 2004
Log Name: System Source: ACPI Date: 9/22/2020 1:05:07 PM Event ID: 13 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP-HF5RG2A Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event">
Same issues here. I bought 3 of these laptops for my 3 kids for homeschooling and all 3 have bluescreened. 1 has bluescreened 4 time, another 3 times and the third has bluescreened once.
After checking the event viewer it appears to be the same error you're getting. The laptops seem to run fine and work fine during the day. For me, these errors are happening during the overnight hours when the systems are not in use and then I see the bluescreen in the morning when returning to the laptops.
If anyone has any ideas what may be causing these errors please let us know.
Log Name: System Source: Microsoft-Windows-DriverFrameworks-UserMode Date: 9/25/2020 9:57:21 AM Event ID: 10115 Task Category: User-mode Driver problems. Level: Critical Keywords: User: SYSTEM Computer: DESKTOP-HF5RG2A Description: The device HID Sensor Collection V2 (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times in its own process. Please contact the device manufacturer for more information about this problem. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event">
jbm007-hotmail.com
1 Rookie
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27 Posts
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September 22nd, 2020 10:00
XPS 13 2 in 1 bios 1.5 errors with windows 10 2004
Log Name: System
Source: ACPI
Date: 9/22/2020 1:05:07 PM
Event ID: 13
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-HF5RG2A
Description:
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
13
0
2
0
0
0x80000000000000
4822
System
DESKTOP-HF5RG2A
0000C00001000000000000000D0005C0000000000000000000000000000000000000000000000000809698001309FFFF7300150DA30A1F3C130A5003630000005300A60E73000004A30AEE11130AB4003382010015084F00100851066000010090019E0670000500101A4700308304001510230021332300111198011110B206A105F80A111257004100010016187E03A6036202161A52003680010015183A01239004021319AC02A3027E00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
akalbarc
1 Rookie
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1 Message
0
September 23rd, 2020 06:00
Same issues here. I bought 3 of these laptops for my 3 kids for homeschooling and all 3 have bluescreened. 1 has bluescreened 4 time, another 3 times and the third has bluescreened once.
After checking the event viewer it appears to be the same error you're getting. The laptops seem to run fine and work fine during the day. For me, these errors are happening during the overnight hours when the systems are not in use and then I see the bluescreen in the morning when returning to the laptops.
If anyone has any ideas what may be causing these errors please let us know.
Thank you
jbm007-hotmail.com
1 Rookie
•
27 Posts
0
September 25th, 2020 07:00
Dell get Microsoft to fix this.
Happens every 10 minutes
Latest bios 1.5 update did not fix.
Diagnostics show all hardware is working.
Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 9/25/2020 9:57:21 AM
Event ID: 10115
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: DESKTOP-HF5RG2A
Description:
The device HID Sensor Collection V2 (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times in its own process. Please contact the device manufacturer for more information about this problem.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">
10115
1
1
64
0
0x2000000000000000
18118
System
DESKTOP-HF5RG2A
http://www.microsoft.com/DriverFrameworks/UserMode/Event">
{30844130-f98d-468c-a685-842bcc9f9917}
HID Sensor Collection V2
(unknown)
HID\VID_8087&PID_0AC2\6&78BDB45&0&0000
5
BirdOfPrey2020
18 Posts
0
January 3rd, 2021 07:00
Hi!
Same Issue here on a XPS 13 7390 2-in-1.
But it seems that it only occurs in battery mode. On AC are no Log-Entries.
Latest BIOS 1.6.2 is installed.
urShadow
1 Rookie
•
5 Posts
0
December 10th, 2022 05:00
Hi, I am experiencing the same issue for the past 1 months, did you find a solution?