Unsolved
This post is more than 5 years old
1 Message
0
1436
January 3rd, 2019 04:00
Alt key turns off my computer
Hi there,
I have an issue with the Alt key.
When I press it, it often turns off my computer. Sometimes it doesnt.
is there any reason for that? is it a hardware of software issue.
It has happened from the beginning.
No Events found!
JOcean
11 Legend
•
12.6K Posts
•
69.5K Points
0
January 3rd, 2019 05:00
Could you please post the model number of your system? And is the system still under warranty? It could be a keyboard problem (hardware) or it could be a Windows problem such as conflicting software. Boot into safe mode and see if the key has the same effect. If so then probably hardware. If not something in Windows is creating the problem and you may have to do a clean install to see if the key problem is corrected.
Boot into safe mode.
https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/1778