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XPS 13 L321x, BIOS password unlock key?
Upon reboot, get prompt for "Password/Unlock Key." There is also an "Unlock Key Hint Number" that changes every time I reboot the computer. Advice on how to determine the unlock key? Dell XPS 13 -L321x. Original problem was a "Sec Code Not Found" error (I think due to SecureDoc encryption software on the computer), but I can longer get to that message or any of the setup menus upon reboot. Advice?
ejn63
10 Elder
10 Elder
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23.2K Posts
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March 6th, 2018 06:00
There's only one way: call Dell support and verify your ownership of the system.
Dell Support for lost BIOS password
nickisghosty
4 Posts
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March 6th, 2018 06:00
thanks for your reply, but the last time this had happened a moderator asked me to PM him the hint number and sent me the unlock key.
nickisghosty
4 Posts
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March 6th, 2018 07:00
My guess is that it changes with each hint that changes after 3 fails
nickisghosty
4 Posts
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March 6th, 2018 07:00
Second thing I tried was the old one sent. First being the password I thought it was.
I-Teach-Tech-Talks
111 Posts
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March 6th, 2018 07:00
Also did you lock the bios with a password?