Blank Screen Intel HD Graphics 630 Windows 10 May 2020 Update (v2004)

After updating to Windows 10 May 2020 update (v2004) my Dell XPS 15 9560 screen would go blank.

 

To resolve had to install a legacy Intel HD Graphics 630 driver obtained from Windows Update Catalog website.

 

However, you may need to use VNC or some other remote desktop application to access your computer since the screen is blank and disable the Intel HD Graphics 630 driver from the device manager. This should cause the system to fail back onto using the NVIDIA GPU instead which should temporarily fix the blank screen.

Once in:

 

Download legacy Intel Display Driver

https://www.catalog.update.microsoft.com/Search.aspx?q=Intel(R)+HD+Graphics+630

 

Search for:

 

Intel Corporation - Display - 2/28/2018 12:00:00 AM - 23.20.16.4973

 

Look for the highlighted driver and download

 

 

Once downloaded use 7-zip or Winrar to extract the contents of the cab file.

 

Next, go to your Add and Remove programs and remove the Intel Graphic driver software. No screenshots available to show.

 

Then, download Display Driver Uninstaller. We'll use this to remove any Intel related drivers and files.

https://www.guru3d.com/files-get/display-driver-uninstaller-download,1.html

 

 

Once the Intel driver is removed, go back to Device Manager and update the Microsoft Basic Display Adapter using the legacy driver we downloaded earlier

 

 

Once installed, copy the driver Hardware ID from the Details tab. Also, note that the driver date is 2/28/2018.

 

 

To prevent software such as Dell Command Center and Windows Update from automatically updating the driver, we'll use Group Policy to prevent the Intel HD Graphics 630 driver from updating.

 

Open Run (Windows Key+R) and run gpedit.msc. Navigate to Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions > Prevent installation of devices that match any of these device instance IDs > Enable > Show > Paste the Intel HD Graphics 630 Hardware ID from your clipboard.

 

 

 

If you really want ensure, no device drivers will be installed, you can prevent Windows Update from automatically installing all drivers for all devices.

 

Search for View advanced system settings from the Start Menu

 

 

Go to the Hardware tab > Device Installation Settings > No > Save changes.

 

 

These steps should temporarily fix the issue until Microsoft, Dell, and Intel release a driver that corrects this blank screen issue.