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April 27th, 2019 06:00
Chipset and power management drivers problems
I have encounterd problems installing the drivers for the intel chipset and the power manager.
For the chipset driver it seems to install correctly but after a reboot the update is still shown as available, and the driver in device manager is an older version (10.0.17763.1 rather than 10.1.17903.8106) updating the driver from the device manager shows that no updates are available (the update still shows in both the support app and on the website).
Dell Power manager starts but only shows the battery percentage and no other info. It prompts to install the DPM component service, which I have tried to do multiple times without success.
This is the log from the failed installation.
Thank you
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DELL-Jesse L
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April 29th, 2019 06:00
funky_monk96,
If you updated the driver then, it is installed. Disregard the message that says it is still available. Where did you download the DPM from? Dell or the MS store?
funky_monk96
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April 29th, 2019 06:00
I have the app from the microsoft store installed and when I open it it tells me to download and install the DPM component. I have downloaded the DPS driver from Dell support website (from the listed drivers) and that is the installation that fails. Without that driver the app only displays the battery percentage and none of the power management options.