I don't seem to notice such a situation. I can understand there may be differences as to how the system behaves when plugged in as opposed to on battery, but I would need specific instances I might be able to duplicate.
If it freezes, do you notice any changes on the Task Manager performance pages? Anything consistent in the Event Viewer?
Which M.2 SSD are you running? If it were to be a Toshiba, there is a situation with some of those and battery drains.
I would assume the processor speed might be different as to being plugged in or not. The system probably has activities it needs to complete and waits till it has external power. I have seen my system go all the way down to .45 GHz at times and may experience sound distortion when that is happening.
I do not seem to see a large processor speed change when plugged in, but it is not consistent and may go up to the higher speeds, at least for a period of time.
What bothers me about this system is the delay in such things as scrolling where it may take a second or two after movement before the scroll is started. It is like something is sleeping and needs to wake up before completing the task.
I still have a doubt about my charger, the seller handed me a 45W one instead of 30W (mentionned by Dell on their platform), maybe its the source of the problem?
Its really bothering when it comes to work with, the warranty is expired so I am really confused.
The Dell site shows a compatible 45 W power adapter. If the system is not objecting I would have to think it is OK.
But I cannot comment on whether the additional power would change the way the system behaved. I run mine with a TB 16 dock, which has a larger supply, and I don't notice anything strange.
You might check the settings on your Power Scheme and which one you are using. Maybe you could adjust something there that might help.
Saltgrass
4 Operator
•
4.3K Posts
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June 4th, 2018 10:00
I don't seem to notice such a situation. I can understand there may be differences as to how the system behaves when plugged in as opposed to on battery, but I would need specific instances I might be able to duplicate.
If it freezes, do you notice any changes on the Task Manager performance pages? Anything consistent in the Event Viewer?
Which M.2 SSD are you running? If it were to be a Toshiba, there is a situation with some of those and battery drains.
akuser
3 Posts
0
June 4th, 2018 11:00
When plugged, the cpu (i7-75Y7 goes to 3.2ghz while 0.7ghz on battery.
For the M.2 SSD, I have the NVMe THNSN5512GPUK NV, it's a toshiba one...
I also noticed the battery drain (maximum 3 hours) and the battery takes too much time to full charge (2-3 hours).
Saltgrass
4 Operator
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4.3K Posts
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June 5th, 2018 09:00
I would assume the processor speed might be different as to being plugged in or not. The system probably has activities it needs to complete and waits till it has external power. I have seen my system go all the way down to .45 GHz at times and may experience sound distortion when that is happening.
I do not seem to see a large processor speed change when plugged in, but it is not consistent and may go up to the higher speeds, at least for a period of time.
What bothers me about this system is the delay in such things as scrolling where it may take a second or two after movement before the scroll is started. It is like something is sleeping and needs to wake up before completing the task.
akuser
3 Posts
0
June 6th, 2018 02:00
So to summarize, what should I do ?
I still have a doubt about my charger, the seller handed me a 45W one instead of 30W (mentionned by Dell on their platform), maybe its the source of the problem?
Its really bothering when it comes to work with, the warranty is expired so I am really confused.
Saltgrass
4 Operator
•
4.3K Posts
0
June 6th, 2018 09:00
The Dell site shows a compatible 45 W power adapter. If the system is not objecting I would have to think it is OK.
But I cannot comment on whether the additional power would change the way the system behaved. I run mine with a TB 16 dock, which has a larger supply, and I don't notice anything strange.
You might check the settings on your Power Scheme and which one you are using. Maybe you could adjust something there that might help.