9 Posts
0
2142
Dell Command Update suggests wrong updates
Hi all,
I have an XPS 13 9360. Dell Command Update (2.4.0) keeps on suggesting me these old updates:
-Intel Rapid Storage Technology Driver and Management Console (9/7/2017)
-Dell Update Application Win 32 (11/20/2018)
However, both fail to be installed. Of course I can permanently ignore them, but do you have a clue why they are proposed to my system?
Thanks,
Stefano
burkinafaso76
9 Posts
0
August 19th, 2019 23:00
Hi all,
my system had both Dell Command Update and Dell Update. I uninstalled the former (which is older?), and now the 'wrong' updates are not suggested anymore by Dell Update.
This seems the solution to my issue, although a comment by an expert would be appreciated.
Thanks,
Stefano
U2CAMEB4ME
4 Operator
4 Operator
•
6.2K Posts
0
August 18th, 2019 17:00
Welcome to the Dell Community @burkinafaso76
Try manually installing them.
Intel Rapid Storage Technology Driver and Management Console:
https://downloads.dell.com/FOLDER04496085M/3/Intel-Rapid-Storage-Technology-Driver-and-Management_66MG5_WIN_15.7.5.1025_A03.EXE
Dell Update Application:
https://downloads.dell.com/FOLDER05312735M/4/Dell-Update-Application_4985D_WIN_3.0.1_A00_01.EXE
Best regards,
U2
burkinafaso76
9 Posts
0
August 18th, 2019 23:00
Hi U2,
thanks for your suggestion.
In both cases, I get a similar error (see the attached images: one is in Italian, but the meaning is very similar, i.e. the platform is unsupported).
Thanks,
Stefano
