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Last reply by 06-17-2022 Unsolved
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1 Amber
1 Amber
491

Dell XPS 13 9305 Windows Hello Facial Recognition

As far as I'm aware the Dell XPS 13 9305 is capable of using the Windows Hello Face feature, however, when I go to set up sed feature, I am met with "This option is currently unavailable", "We couldn't find a camera compatible with Windows Hello Face.

The camera specifications are as follows:

HD RGB camera with CMOS sensor technology.

0.92 megapixel 1280 x 720 30 fps.

 

Does anyone know a fix to this problem?

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Moderator
468

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.


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5 Tungsten
460

Machine doesn't have a infrared camera so sadly no windows hello face login for you.

You can either use finger print reader or connect an external webcam with windows hello 


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