Last reply by 06-17-2022 Unsolved
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1 Amber
1 Amber

Dell XPS 13 9305 Windows Hello Facial Recognition

As far as I'm aware the Dell XPS 13 9305 is capable of using the Windows Hello Face feature, however, when I go to set up sed feature, I am met with "This option is currently unavailable", "We couldn't find a camera compatible with Windows Hello Face.

The camera specifications are as follows:

HD RGB camera with CMOS sensor technology.

0.92 megapixel 1280 x 720 30 fps.


Does anyone know a fix to this problem?

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5 Tungsten

Machine doesn't have a infrared camera so sadly no windows hello face login for you.

You can either use finger print reader or connect an external webcam with windows hello 

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