The lugs are part of the palm rest assembly. The only way to permanently repair it per the service manual would be to purchase a new palm rest assy. here. It's a bit of a job inasmuch as the unit has to be disassembled. The service manual is here and this video describes the teardown.
Hi, thanks so much for taking the trouble to reply. As I suspected, breaking into the laptop fills me with dread, especially with my fat fingers!
I'll have to weigh up the pros and cons, the laptop is nearly six years old now and it is not able to get Win 11 because of the TPM issue on top of which updates for Win 10 will cease in 2025. And, Palmrests are very difficult to source, just about all suppliers are out of stock, probably because of the legacy issue.
JOcean
9 Legend
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12.6K Posts
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May 17th, 2022 10:00
The lugs are part of the palm rest assembly. The only way to permanently repair it per the service manual would be to purchase a new palm rest assy. here. It's a bit of a job inasmuch as the unit has to be disassembled. The service manual is here and this video describes the teardown.
expeeses
1 Rookie
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22 Posts
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May 18th, 2022 04:00
Hi, thanks so much for taking the trouble to reply. As I suspected, breaking into the laptop fills me with dread, especially with my fat fingers!
I'll have to weigh up the pros and cons, the laptop is nearly six years old now and it is not able to get Win 11 because of the TPM issue on top of which updates for Win 10 will cease in 2025. And, Palmrests are very difficult to source, just about all suppliers are out of stock, probably because of the legacy issue.
Anyway, thanks again and best regards.
JOcean
9 Legend
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12.6K Posts
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May 18th, 2022 05:00
Happy to be of some help! Take Care!