Switching to new laptop soon because this laptop slowed down my uni work with constant problems hitting me. Also, my LCD panel stopped working recently. I requested a one to one replacement many times since last year but they denied because they keep mention it's a software issue. Will be solved with a software update.
I bought a 9370 i5 , 256gb last year (warranty expired). I had the same issues as you. Replaced motherboard and performance issue. Also I had sleep issue, where your screen won't turn on after it went into sleep mode. Dell customer service so much after my warranty expired. They reply way slower compared to last time.
Hong0
3 Posts
0
May 1st, 2019 09:00
Switching to new laptop soon because this laptop slowed down my uni work with constant problems hitting me. Also, my LCD panel stopped working recently. I requested a one to one replacement many times since last year but they denied because they keep mention it's a software issue. Will be solved with a software update.
Hong0
3 Posts
0
May 1st, 2019 09:00
I bought a 9370 i5 , 256gb last year (warranty expired). I had the same issues as you. Replaced motherboard and performance issue. Also I had sleep issue, where your screen won't turn on after it went into sleep mode. Dell customer service so much after my warranty expired. They reply way slower compared to last time.