Thanks for posting. Apologies that your system is not performing as expected.
Unfortunately from your description and the picture you posted, it would appear that the fans are either blocked or are failing. You could use some canned air and while the computer is OFF blow out the heat sink grills and fan area that you can see on the bottom and/or sides of the computer.
Also try running systems diagnostics by pressing F12 at startup or by running Dell SupportAssist to check for hardware issues. Make a note of any further error messages encountered and post back. If there are no errors, then you may wish to update the system BIOS drivers.
If you need additional assistance, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.
robert p
9.4K Posts
0
October 16th, 2018 04:00
Thanks for posting. Apologies that your system is not performing as expected.
Unfortunately from your description and the picture you posted, it would appear that the fans are either blocked or are failing. You could use some canned air and while the computer is OFF blow out the heat sink grills and fan area that you can see on the bottom and/or sides of the computer.
Also try running systems diagnostics by pressing F12 at startup or by running Dell SupportAssist to check for hardware issues. Make a note of any further error messages encountered and post back. If there are no errors, then you may wish to update the system BIOS drivers.
If you need additional assistance, please contact me privately. Be sure to include your personal information (name, address, telephone, email) and your computer's service tag number in your message. Thanks.