Hi @Andyngo28 did anybody manage to help you? I also own a XPS 9560 whose battery swelled and died after 1 year of use and have this exact same problem. A new battery for this laptop is really hard to get, especially living in Peru so the "replace the battery" solution is not an option.
ejn63
10 Elder
•
30.7K Posts
0
June 27th, 2020 15:00
You must have at least a partially charged battery in the system to update the system firmware.
This is a safety measure, as a sudden poweroff during the update can render the system board permanently dead.
Ignore the update until you have a battery with at least half charge in the system. Then do the update.
Oscarp89
3 Posts
0
July 10th, 2020 06:00
Hi @Andyngo28 did anybody manage to help you? I also own a XPS 9560 whose battery swelled and died after 1 year of use and have this exact same problem. A new battery for this laptop is really hard to get, especially living in Peru so the "replace the battery" solution is not an option.
Andyngo28
2 Posts
0
July 12th, 2020 20:00
I mean they told me to wait until I get another battery to update the laptop.