Start a Conversation

Unsolved

AB

1 Message

186

January 7th, 2023 08:00

Folio keyboard not working when tablet is attached

XPS 13 9315 2-in-1

XPS 13 9315 2-in-1

I used to have an issue with my on-screen keyboard not working and/or not showing up when tablet is detached from folio, I updated the firmware and now it's the other way around. Now folio keyboard is not working when attached but trackpad is working. Anyone having the same issue?

346 Posts

January 8th, 2023 22:00

If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio. Update your iPad to the latest version of iPadOS. Go to Settings and tap the Software Update Available notification. If you don't see a notification, go to General > Software Update to see if an update is available.

1 Message

June 6th, 2023 08:00

Did you ever get to the bottom of this? I have a similar issue: neither the folio keyboard nor the touchpad are working. I've tried two different folio keyboards.

January 12th, 2024 01:36

I am having exactly this issue.  I'm now running a program that found 31 drivers that need updating.  Hopefully that solves it.

January 12th, 2024 01:37

@John harper​ these are dell tablets running Microsoft OS.  IPad information is not applicable.

No Events found!

Top