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February 24th, 2020 07:00

Genuine battery Dell XPS 15 9560 ??

Hello people, I need your help. I had to replace the battery on my xps 15 9560 because it swelled. Now I got this battery from a local store and wonder if that's a genuine battery? What is your opinion? Top is the old one that came in with the laptop, bottom is the new one. The battery is 6GTPY 97wh.

Thanks!
https://i1119.photobucket.com/albums/k637/Tal_Noy/20200224_175329_zps8ppvt8pw.jpg 

9 Legend

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12.2K Posts

February 24th, 2020 13:00

Have a look at this battery at Parts-People which is genuine. My suspicion is that the bottom new battery is not genuine Dell.

2 Posts

February 25th, 2020 06:00

Thanks mate, I thought the same and wanted to confirm.

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490 Posts

February 25th, 2020 07:00

This is difficult to tell from a photo, because counterfeiters tend to spend most time on making the labels look genuine, and because Dell and other laptop vendors tend to practice multi-sourcing of components - so original batteries may not all look the same. 

Check if the battery seller has any affiliation with Dell. If you can't get an original from Dell or their service partner, better look for a 3rd-party battery that doesn't pretend to be original, from a battery dealer with relatively good user feedback (mind Dell's own battery user feedback isn't stellar).

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