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27 Posts

1473

July 11th, 2020 04:00

Getting ready to send this laptop back

Have had nothing but issues with this laptop.

Now its shutting down and takes multiple reboots to get the login screen back.

Many system errors. Screen hangs , fan noise. 

Dell assist indicates no issues.

But windows system event viewer indicates many problems, All apparently hardware related.

Here are just a few.

Log Name: System
Source: Service Control Manager
Date: 7/11/2020 7:05:47 AM
Event ID: 7023
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-IFP6Q5V
Description:
The Connected Devices Platform Service service terminated with the following error:
Unspecified error
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


7023
0
2
0
0
0x8080000000000000

16265


System
DESKTOP-IFP6Q5V



Connected Devices Platform Service
%%2147500037
4300440050005300760063000000

Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 7/11/2020 6:43:21 AM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: DESKTOP-IFP6Q5V
Description:
The driver \Driver\WudfRd failed to load for the device HID\Vid_8087&Pid_0AC3\6&e4707df&0&0000.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


219
0
3
212
0
0x8000000000000000

16165


System
DESKTOP-IFP6Q5V



38
HID\Vid_8087&Pid_0AC3\6&e4707df&0&0000
3221226341
14
\Driver\WudfRd
0

Log Name: System
Source: Service Control Manager
Date: 7/11/2020 6:40:40 AM
Event ID: 7022
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-IFP6Q5V
Description:
The Intel(R) Audio Service service hung on starting.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


7022
0
2
0
0
0x8080000000000000

16084


System
DESKTOP-IFP6Q5V



Intel(R) Audio Service
49006E00740065006C0041007500640069006F0053006500720076006900630065000000

Log Name: System
Source: Service Control Manager
Date: 7/11/2020 6:40:40 AM
Event ID: 7001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-IFP6Q5V
Description:
The Waves Audio Services service depends on the Intel(R) Audio Service service which failed to start because of the following error:
After starting, the service hung in a start-pending state.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


7001
0
2
0
0
0x8080000000000000

16085


System
DESKTOP-IFP6Q5V



Waves Audio Services
Intel(R) Audio Service
%%1070
570061007600650073005300790073005300760063000000

Log Name: System
Source: Microsoft-Windows-Kernel-Processor-Power
Date: 7/11/2020 6:39:15 AM
Event ID: 37
Task Category: (7)
Level: Warning
Keywords:
User: SYSTEM
Computer: DESKTOP-IFP6Q5V
Description:
The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


37
0
3
7
0
0x8000000000000000

16065


System
DESKTOP-IFP6Q5V



0
7
71
0
0
1

Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 7/11/2020 6:38:00 AM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: DESKTOP-IFP6Q5V
Description:
The driver \Driver\WudfRd failed to load for the device PCI\VEN_8086&DEV_8A03&SUBSYS_08B01028&REV_03\3&11583659&1&20.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


219
0
3
212
0
0x8000000000000000

16019


System
DESKTOP-IFP6Q5V



60
PCI\VEN_8086&DEV_8A03&SUBSYS_08B01028&REV_03\3&11583659&1&20
3221226341
14
\Driver\WudfRd
0

Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 7/11/2020 6:37:53 AM
Event ID: 219
Task Category: (212)
Level: Warning
Keywords:
User: SYSTEM
Computer: DESKTOP-IFP6Q5V
Description:
The driver \Driver\WudfRd failed to load for the device USB\VID_27C6&PID_532D\5&1468daaf&0&5.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


219
0
3
212
0
0x8000000000000000

16016


System
DESKTOP-IFP6Q5V



36
USB\VID_27C6&PID_532D\5&1468daaf&0&5
3221226341
14
\Driver\WudfRd
0

Log Name: System
Source: Service Control Manager
Date: 7/10/2020 11:48:09 AM
Event ID: 7023
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-IFP6Q5V
Description:
The Connected Devices Platform Service service terminated with the following error:
Unspecified error
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


7023
0
2
0
0
0x8080000000000000

15900


System
DESKTOP-IFP6Q5V



Connected Devices Platform Service
%%2147500037
4300440050005300760063000000

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 7/10/2020 11:40:27 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-IFP6Q5V
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


41
8
1
63
0
0x8000400000000002

15807


System
DESKTOP-IFP6Q5V



0
0x0
0x0
0x0
0x0
0
0
0
0
false
0
0
false
0
0
false

Log Name: System
Source: Service Control Manager
Date: 7/9/2020 3:51:52 PM
Event ID: 7022
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-IFP6Q5V
Description:
The Connected Devices Platform Service service hung on starting.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


7022
0
2
0
0
0x8080000000000000

15457


System
DESKTOP-IFP6Q5V



Connected Devices Platform Service
4300440050005300760063000000

Log Name: System
Source: disk
Date: 7/9/2020 3:37:43 PM
Event ID: 51
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: DESKTOP-IFP6Q5V
Description:
An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


51
0
3
0
0
0x80000000000000

15293


System
DESKTOP-IFP6Q5V



\Device\Harddisk1\DR1
030080000100000000000000330004802D0100000E0000C000000000000000000000000000000000ED4F020000000000FFFFFFFF01000000580000080000000004200A1242032040001000000F0000000000000000000000C8A8087D04BEFFFF000000000000000020416B7804BEFFFF0000000000000000C83CE30100000000280001E33CC800000800000000000000000000000000000000000000000000000000000000000000

Log Name: System
Source: Microsoft-Windows-NDIS
Date: 7/9/2020 3:37:39 PM
Event ID: 10317
Task Category: PnP
Level: Error
Keywords: (16384),(16),(4),(2)
User: N/A
Computer: DESKTOP-IFP6Q5V
Description:
Miniport Microsoft Wi-Fi Direct Virtual Adapter #4, {48092dee-2de1-47b0-afb8-356a788dcab6}, had event Fatal error: The miniport has failed a power transition to operational power
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event">


10317
0
2
2
0
0x2000000000004016

15217


System
DESKTOP-IFP6Q5V



{48092dee-2de1-47b0-afb8-356a788dcab6}
12
19985273169379328
Microsoft Wi-Fi Direct Virtual Adapter #4
74

DISM has been run everyday

SFC /scannow has been run everyday.

Memory check has been run everyday.

Checkdisk has been run everyday.

Dell assistant has been run every day.

This laptop is getting worse not better, its getting worse.

Don't really care if this is a MS problem or Dell problem.

Its unacceptable for a second generation laptop.

 

 

 

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