Are you sure it is not asking for your PIN, not your password? Unless you checked the box when setting up your PIN, it may only recognise numbers. I have not checked that myself.
I don't have an immediate suggestion for you other than making sure your system firmware is up to date and also checking for Windows updates, but fyi this post is very unclear. The title of your topic says "only can type letters", and then in your post you say "cannot enter any letters" and that "the numbers work fine as well as all the other function keys." So can you type ONLY letters, or can you type everything EXCEPT letters? The clearer you can be about your issue, the better others will be able to help you.
njf1410
6 Posts
0
June 11th, 2018 18:00
Are you sure it is not asking for your PIN, not your password? Unless you checked the box when setting up your PIN, it may only recognise numbers. I have not checked that myself.
jphughan
9 Legend
•
14K Posts
0
June 11th, 2018 13:00
I don't have an immediate suggestion for you other than making sure your system firmware is up to date and also checking for Windows updates, but fyi this post is very unclear. The title of your topic says "only can type letters", and then in your post you say "cannot enter any letters" and that "the numbers work fine as well as all the other function keys." So can you type ONLY letters, or can you type everything EXCEPT letters? The clearer you can be about your issue, the better others will be able to help you.