Unsolved

1 Message

2584

August 31st, 2020 01:00

Mouse/pointer flickering when connecting second display

I use a laptop XPS 15 9550 and try to connect the second Dell monitor with HDMI. After connection, the pointer on laptop display starts to flicker (and on the second display everything is fine). I tried to set different scales and relations for display, but flickering does not go away. If I disconnect the second monitor - everything is back to normal, no flickering. 

 

Any ideas on how to debug/solve this problem? 

Thanks in advance

Kate

1 Message

October 6th, 2020 05:00

Same here (XPS 15 9500). Problem appears when moving the mouse over text. At the time the cursor changes from pointer to "Text Select" shape, a black square appears over the cursor for some milliseconds.

The problem disappears when enabling pointer trails in Windows 10, but that's not really an acceptable solution.

1 Message

May 6th, 2021 10:00

Same problem here with a Dell XPS 13 9300. 

Pointer flickers in the main screen when connected to an external screen, and stops once it is disconnected.

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