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January 24th, 2023 19:00
My Dell update issues
XPS 15 7590
I've already tried uninstalling My Dell and reinstalling it from the Microsoft Store. Whenever I attempt to update My Dell (forced to update or else it won't allow me to actually use any of the useful functions of the program) it gives me this error message:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'vc_runtimeMinimum_x64.msi' in the box below.
Use source:
C:\ProgramData\Package Cache\{221D6DB4-46E2-333C-B09B-5F49351D0980}v14.13.26020\packages\vcRuntimeMinimum_amd64\
Is there something I can do to fix this?
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DELL-Jesse L
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May 22nd, 2023 05:00
wpgn
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