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November 4th, 2020 14:00
OS Recovery tool for Widows 7 Professional
I have Dell Latitude E4200 laptop with preinstalled Windows 7 OS (with no recovery disk provided) and the system crashed and I am trying to download OS Recovery tool using another computer, but when I put my Service Tag number, I get a message that "No OS Image defined for this product". Since Dell is not providing any support for Windows 7 since January this year, I have no way of installing Win 7 OS. When I checked the product code with Microsoft, it says to contact the dealer installed the OS. Appreciate if someone can help me to get my laptop back to life. Since the laptop is out of warranty, I cannot seek any help from Dell.
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ejn63
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November 4th, 2020 15:00
There is no end-user support for Windows 7 any longer from Microsoft, either - meaning it's an insecure, unpatched OS. It should never be used online any longer (and you'll find the newer browsers and secure sites are starting to block access from Windows 7 systems, which will accelerate). Unless you absolutely must run 7 offline, upgrading to 10 is a much safer idea.
You can still find ISO files from non-official sources, but tread carefully - many of these may be non-legitimate and potential security risks.
Philip_Yip
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November 4th, 2020 21:00
No need to install the end of life Windows 7 Pro OS. All Windows 7 to Windows 10 activation mechanisms still work despite Microsoft initially marketing it as a year only free upgrade. You can directly clean install Windows 10 Pro Version 20H2 and activate using your Windows 7 Pro OEM Product Key. The OEM Product key is found under your battery. More details here:
https://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/
Gamini 12
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November 5th, 2020 17:00
Thank you. When I switch on the computer it goes directly to Windows Error Recovery and none of the options in the menu works, So how can I install win 10?
ejn63
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November 5th, 2020 17:00
Before you go any further, run an extended (not just quick) diagnostic on the hard drive -- there's a substantial chance the drive is dying. F12 at powerup.
If the drive checks out (or if it fails, and you replace it) you can make a Windows 10 bootable flash drive from here:
https://www.microsoft.com/en-us/software-download/windows10
Boot the system from the flash drive to install Windows 10.