The problem is solved. The monitor with Type-C Cable is now connected to the second Port on the changeable part of the Dock. The Port is Typ-C-Port with Thunderbolt 3.
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Barnabas9
2 Posts
0
January 9th, 2022 10:00
Hello,
The problem is solved. The monitor with Type-C Cable is now connected to the second Port on the changeable part of the Dock. The Port is Typ-C-Port with Thunderbolt 3.
DELL-Cares
Moderator
•
27.6K Posts
0
January 9th, 2022 07:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
Moderator
•
27.6K Posts
0
January 9th, 2022 10:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.