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2 Posts
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335
March 19th, 2021 10:00
USB port not working
Hello guys. I just had my laptop fixed.
Long story short, had my motherboard and SSD drive changed.
Now I see that the right side USB isn't working. Doesn't connect the USB flashdrive, and doesn't charge. Other usb port are working properly.
Annoying because as I understood it it the only usb port you can boot with, and I'd like to boot on USB to install Linux.
How can I get my problem solved ? I ran the diagnostic app on the website, and it didn't find anything wrong.
Alternatively : how could I boot from left side USB ?
Cheers !
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Kikoberoots
2 Posts
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March 19th, 2021 11:00
Hello,
It is a XPS 9370.
And the right port is charging, despite what I said in the original post.
So it is just that it isn't working.
Thank you for taking the time
ejn63
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March 19th, 2021 11:00
Either of the USB ports can be used to boot the system.
Sounds like the next contact is with the repair shop that worked on the system - you should have some sort of a warranty on the repair. They need to swap the board again.
ejn63
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March 19th, 2021 11:00
We can't help much without knowing what model system you have - XPS 9300, 9500, etc.