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November 9th, 2019 15:00

Understanding Dell laptops and USB-C power sources

(UPDATE: Since writing the post below, it seems Dell may be changing its 65W max power draw limit from non-Dell USB-C power sources.  I've seen reports from owners of the XPS 15 9500 (released in 2020) indicating that it will draw at least 90W from non-Dell sources.  But what I wrote below would still be true for most of the Dell laptops in use as of this update in July 2020.  Original post below.)

I decided to write this post because there seems to be a fair amount of confusion around Dell laptops and USB-C power sources, particularly third-party USB-C power sources, including how to determine what wattage the system is drawing from them and why power sources are identified a certain way.  Hopefully this will help Dell laptop users understand how to learn more about how their setup is working and why it's working a certain way.

First off, most if not all recent Dell systems will display an AC adapter wattage readout in their BIOS Setup interface under the Battery Information section, specifically below the battery graphic.  You can access your BIOS Setup by pressing F2 during initial startup.  When using non-USB-C power sources, i.e. Dell-specific AC adapters that use a barrel-style connector, the wattage shown there will be the detected wattage of the AC adapter, even if it's more wattage than the system will actually use.  So for example if I plug a Dell 130W AC adapter into an XPS 13 9350 that's only designed for 45W, it will still identify the power source as 130W, even though it will never actually USE that much wattage.  Using a Dell adapter that can provide more wattage than the system needs will not damage the system in any way.  I've kept a Dell 130W AC adapter in my living room for years and have used it with Dell systems designed for anywhere from 45-130W and it's been fine.

With USB-C power sources, the wattage readout you see there is a bit more complicated.  The reported wattage will be the maximum wattage that particular system will actually draw from that particular power source.  That might sound simple enough, but it isn't quite so simple, partly because of a restriction around USB-C charging that I've found implemented on multiple Dell systems.  Basically, as of this writing, multiple Dell laptops I've tested will not draw more than 65W from a non-Dell USB-C power source, even if the power source can provide more wattage and the system is designed for more wattage and would therefore benefit from drawing it.  In addition, the USB-C cable you use can matter.  USB-C cables that support USB Power Delivery are available in two versions: up to 60W (sometimes written as 3A, or amps) and up to 100W (sometimes written as 5A).  The latter are typically thicker in order to carry the extra power safely.  The relationship between watts and amps here is based on the current 20V max of the USB PD spec.  Citing amps is technically more precise because the higher amperage requirement is what drives the need for thicker wiring, but most customers think in terms of wattage.  Anyhow, if you use an "up to 60W" cable, you will never get more than 60W, even if you have a USB-C power source that can provide more wattage and a system that would otherwise draw more.

So let's look at some examples.  All of these assume USB-C power sources (as opposed to the barrel-style Dell AC adapters) and that you're using an appropriate cable for the wattage involved.  They also assume that you're using a USB-C source that can supply 20 volts.  Some lower wattage sources only supply power up to 15V, and although some laptops will work with such sources, others will not.  I didn't test such chargers.

Case #1: An XPS 9350, which is designed for 45W.  If you connect a 30W power source, the system will show 30W since that's all that's being offered.  If you connect a 60W power source, it will show 45W because that's the most the system is designed to draw.

Case #2: A Latitude 7480, which is designed for 65W but will take advantage of 90W when available.  If you connect a 30W source, it will show 30W.  If you connect it to a 65W source, it will show 65W.  If you connect it to a Dell dock that can provide up to 90W, it will show 90W.  But if you connect it to a non-Dell 90W power source, it will show 65W, even though other non-Dell systems will correctly show that power source as 90W.

Case #3: An XPS 15 9570, which is designed for 130W.  That's actually more than the official 100W max of the USB Power Delivery spec, but Dell has done something proprietary on this and some other 130W systems and certain docks (like the WD19TB) to stretch that spec to allow carrying 130W over USB-C.  They also make a 130W USB-C power adapter.  If you connect this system to one of those devices, it will show 130W.  But if you connect it to a non-Dell 90W power source, it will still only show 65W.  This is frustrating because this particular system would actually perform better if it drew 90W rather than 65W and is still refusing to do so.  In addition, I believe (but have not confirmed independently) that the XPS 15 models will not work at all with any USB-C sources that supply less than 60W -- although even a 60W source would be inadvisable overall.  Battery charging will be slow to non-existent and CPU and GPU performance throttling would be significant as the system attempted to operate within the constraints of a power supply that offered less than half the wattage it the system was designed to use.  A 60W source would be fine to use purely for battery charging while the system was asleep or off, but would not be a great choice while actually using the system.

Hopefully this helps people understand how Dell systems identify and work with USB-C power sources!

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September 14th, 2020 14:00

If it helps I can report back here once I have the laptop to confirm it’s pd, or for the integrity of the thread I can report it somewhere else. The Alienware M15 r3 and the M17 r3 which were just released a few months ago (July I believe) are the first laptops to support it. I would never attempt to game or do anything resource demanding with anything but the 240w power brick but if I can do basic word document typing and internet browsing with USB-C charging then that will be a game changer for me when I travel for work. I’ll know in the next few days if that is the case. 

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December 1st, 2020 19:00

This post was definitely useful. I have an older model XPS 15, a Precision 5540, and a new XPS 15 9500, and the differences between them is aggravating. I used to be able to charge my old XPS 15 at a full 90 Watts with 3rd party charges, then that functionality disappeared with a BIOS update. Now, my new XPS 15 supports charging at 90 Watts from that same brick, but my Precision 5540 doesn't. If anyone knows why Dell put this restriction in place it would certainly be helpful, say if they only support obscure USB-C PD configurations.

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December 3rd, 2020 14:00

@proprietarilyfubar  The XPS 15 models support pulling 130W over USB-C/TB3 from Dell docks, but Dell's 130W USB-C power adapter wasn't created until Dell launched the XPS 15 9575 2-in-1, since that system didn't have a "traditional" AC adapter connector.  So the XPS 15 9570 might not actually support pulling 130W from that particular adapter.  I know for sure that older XPS 15s don't even though they also support 130W over USB-C/TB3 from Dell docks.  If you want to check, go into your BIOS and look at the Battery Information section.  In there you'll see the wattage of the connected power source.  Does your system show 130W when you have that adapter connected, or is it treating it as a lower wattage source?

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December 3rd, 2020 14:00

I have bought a 130W Dell USB-C Charger, which I'm using with my XPS 15 9570 (i9-8950HK + 1050 TI Max-Q). I have a strong feeling that operation is much slower compared to using the regular power charger. Especially when I'm maxing out the GPU by playing games. 

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December 24th, 2020 05:00

@jphughan Any updates on this topic on an XPS 17? Would love to see an update (similar to XPS 15 being able to pull out 90W power from a 3rd party charger). 

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December 24th, 2020 07:00

@Lokdoi  I haven’t seen anything one way or the other about how the XPS 17 9700 behaves with third-party USB-C chargers. Sorry!

January 29th, 2021 15:00

Great write up, thank you!

I've found myself on this thread with an XPS15 9560 with discreet GPU, so the 130w adaptor.

My issue is that the adaptor trips in seat power in nearly all aircraft, and as I like to edit on flights, it's a real issue for work.

If I get a 90w USB-C adaptor (though my laptop might only allow a 65w draw?) would that still help the laptop while plugged in for a longer window of usage, or would it end up being a cycle of 1h work, shut, allow to charge, boot.

I realise editing is going to drain the battery with anything less than 130w, but if it buys me another hour of editing before having to shut for charging, that seems like a good investment to me.

January 29th, 2021 15:00

I hope Dell are paying you for this

I've just ordered that adaptor, and I'm due to fly again in a few weeks so I'll be sure to report back!

Thank you for taking your time to write up the OG post, really useful (and interesting)

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January 29th, 2021 15:00

@Tyre Reviews  I haven't used an XPS 15 9560 with a 65W power source (or effectively 65W power source) for any meaningful period.  But I remember reading a review of one of Dell's Power Companion models, which is essentially a power bank for laptops.  It operates as a 65W power source.  And the review noted that the system's performance throttled when connected to that undersized power source, and also that under very heavy load, the system would still exhibit a net drain on the battery even with the reduced performance.  The takeaway was that if you're going to run a heavy workload, you'll want to connect the power bank early to slow down your rate of discharge, because if you wait until your battery is almost dead before plugging in the power bank and then continue running a heavy load, the system will die.  But if you can plan for that and the reduced performance isn't a dealbreaker (or is at least less of a problem than tripping the airline outlet), then it may be worth considering.  I have this 90W dual port USB-C port adapter, which I like because it can split power across its ports in multiple ways namely 90/0, 60/30, and 45/45.  Good luck!

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January 29th, 2021 17:00

@Tyre Reviews  I'm an IT pro and do this sort of stuff pro bono.  I guess it's become my way of doing some good in the world.   Please do report back as to how it goes with the 90W charger.  Glad you found all of this useful!

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January 29th, 2021 17:00

@Tyre Reviews  By the way, I don't know if you'd have a use for this, but I also own this power bank.  Its 20,000 mAh / 72.6 Whr capacity is enough to charge phones multiple times over and even exceeds the capacity of some laptop batteries.  And unlike most high capacity power banks that are only designed to provide enough wattage output to charge devices like phones and tablets, this one supports up to 60W output via USB-C, which is enough to run most laptops at least reasonably.  And yet it's small enough to be carried around if needed, even in your pocket if you have large pockets.  I've been quite happy with it.

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January 30th, 2021 08:00

@Tyre Reviews  Dell’s specs for the XPS 15 9560 indicate that it came with either a 56 WHr or 97 WHr battery, depending on whether the system came equipped with a 2.5” drive. Otherwise, the space that would have been occupied by that drive went toward the larger battery. So that RAVPower power bank sits roughly in the middle of those two figures. Of course energy transfer is never 100% efficient, but I’d estimate that you’d get maybe a full recharge of the smaller battery and a 60% recharge of the larger battery.

If you want to increase the longevity of batteries that spend most of their time on AC, as mine do, check out my post in this thread. The XPS 15 9560 supports the options I describe there.

January 30th, 2021 08:00

Thanks for the power bank link, that's interesting. I wonder if it would give my laptop a full charge or not.

 

It's probably time I replaced the battery inside too, it's nearly 4 years old and has sat on power most of it's life so won't be super healthy.

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February 7th, 2021 18:00

Well, I read, I have a precision 3551, with charger usb 130watt, yes is the default charger, just today I looks 20Vx6,5A=130Watt, or 5V*1A=5Watt.  A joke? 

I was wondering if I buy a normal charger works 130Watt, 19,5Vx 6,6A with 7.4mm. theoretically I thin yes.

I care little or nothing about charging via usb c, indeed perhaps in some cases it is a boomerang.

I don't want to occupy the usb c with the charger, and I think the less I use it the better, the less it can be damaged.

Occasionally, usb c, it can be used as a battery charger, but since there is the classic power port it is better to use that.

The classic power port is better proven for charging.

Honestly I have seen the wd19tb docking stations, with a 180watt (or 130Watt) power supply,

I do not understand, if The wd19tb work with the two laptop that I have : the Latitude 5300 and the Precision 3551. On one I have the lightning bolt symbol that would indicate thunderbolts, on the 5300 dp only, thunderbolts was optional. Any help in this regard?

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February 7th, 2021 18:00

@flyblu  Wow, I remember reading that the Dell 130W USB-C charger only supported 20V and 5V output (which is lame on its own), but it really only supports 1A output at 5V??  That's ridiculous.  Lenovo's USB-C chargers support 5V, 9V, 15V, and 20V, and they support up to the 3A max for the first 3 voltages, and then up to whatever amperage is necessary to achieve their total wattage on 20V.

But yes, given that the Precision 3551 has a 7.4mm barrel connector, I would absolutely expect that you could buy a "traditional" 130W Dell charger with a barrel connector and be fine.  I've never seen a report of a Dell laptop limiting power input on its barrel charger port to an amount below what the system is designed to use.  So for example, if you have a 130W system like that, the system wouldn't limit itself to 90W on its barrel connector.  On the other end, it won't benefit from plugging a higher wattage charger into that connector, but it would still be able to use it.

The WD19TB supports Thunderbolt 3 if it's supported on the attached system, but it can also run in USB-C backward compatibility mode for non-Thunderbolt systems.  But in that mode, it has reduced functionality equivalent to a regular WD19.  That means that the "downstream TB3" port at the edge of the dock won't be usable, and your video bandwidth will be reduced.  The Latitude 5300 supports DisplayPort 1.2 over USB-C, which means that when the WD19TB is in USB-C backward compatibility mode, your display setup would be limited to either dual displays up to 1920x1200 each or a single display up to QHD/1440p (or 4K but only at 30 Hz rather than the normal 60 Hz).  Thunderbolt mode with the Precision 3551, which also uses DP 1.2 rather than 1.4, would allow dual displays up to 4K 60 Hz each or triple displays up to QHD/1440p each.  But of course if you plan to mix a Thunderbolt and non-Thunderbolt system, you'd pretty much have to limit your display setup to something that would work with both systems, unless maybe you wanted to disconnect one display or run lower resolutions/refresh rates on the non-Thunderbolt system.

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