WD19 vs WD19s docks

Question

Does anyone know the difference between this two? Is it only audio in and out ports?

jphughan · Accepted Answer

@MichaelZx  Yes, the newer S models dropped the 3.5mm headset jack.  Evidently one of the effects of the global semiconductor shortage that's affecting multiple industries at the moment (including car manufacturing) is that the parts needed to manufacture those jacks and/or the audio chipset that runs them couldn't be obtained.  That was preventing Dell from building docks and therefore causing a large order backlog to pile up.  So Dell responded by making variants of their WD19 dock family models that don't include those jacks.  Probably a reasonable move given that most docks are used in business settings where audio in many cases might be handled via USB-based headsets/soundbars or just by relying on the laptop's built-in speakers.  If you really need a headset jack but don't want to wait for non-S docks to become available, there are USB audio interfaces like this one available.

MichaelZx · Answer

Thank you so much for explaining this. Yes it all makes sense and a very smart move from Dell!

WD19 vs WD19s docks

Dell Support Resources

Latest Solutions

Dear, DELL team

Paid Out-of-Warranty Replacement Parts Request – Precision 5560 Battery & Speakers

Requesting for a free laptop

I'm trying to get perspective with my secure-boot certificate problem

laptop freezes after 10 minutes of startup