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JH

jbm007-hotmail.com

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27 Posts

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41613

June 14th, 2020 07:00

XPS 13 7390 2-in-1, Windows 10 system error

Anybody else getting this error? Happens 100 times a day in event viewer. Everything is up to date.

Name: System Source: Intel-SST-OED Date: 6/14/2020 10:16:16 AM Event ID: 19 Task Category: This task logs error codes to system event log. Level: Information Keywords: User: LOCAL SERVICE Computer: DESKTOP-IFP6Q5V Description: Check the remaining resource budget. Module exceeds resource budget, failed to AllocateFwCps, STATUS = Insufficient system resources exist to complete the API.. Event Xml: 19 0 4 6 20 0x8000000000000000 6831 System DESKTOP-IFP6Q5V Module exceeds resource budget, failed to AllocateFwCps 3221225626

  • JavaEddie

    1 Message

    17130

    2

    Posted August 4th, 2020 06:00

    Yes I have been getting the same error. They appear to coincide with computer completely freezing up or blue screen of death...

    You ever find anything on this?

  • KiraD

    3 Posts

    16797

    3

    Posted September 14th, 2020 10:00

    Running a new XPS 15 (9500) and suffering the same freezing.  Seems likely that the issue happens ~30 min post opening the lid from sleep mode.  Get a series of the "Module exceeds resource budget, failed to AllocateFwCps" errors and then NOTHING in the log until the system goes back to sleep, i.e. the next log entry is from Kernel-Power, "The system is entering connected standby ", at which point it unfreezes.

  • KiraD

    3 Posts

    16473

    0

    Posted October 1st, 2020 11:00

    I found that if you hold down power as if to force a restart, but then cancel, the issue is resolved and everything continues running just fine.  This is an OK work around,  but Dell doesn't seem to want to own this issue and have told me it isn't covered under warranty.  Why a laptop that freezes as shipped isn't covered is beyond me.

  • lesezirkel

    1 Message

    15526

    1

    Posted November 24th, 2020 08:00

    I got the same Issues with an Precision 5750 ... super annoying when it crashes/freezes while working

     

     

  • 15529

    1

    Posted November 24th, 2020 08:00

    So nothing new on this topic, or any comments or anything from anyone at Dell?

    I have a new XPS 15 9500 also and it too is having this same problem.

  • Sztangut

    1 Rookie

    •

    7 Posts

    15162

    2

    Posted December 9th, 2020 06:00

    having same issue on XPS 9500. did you guys managed to resolve it?

  • Nic808

    34 Posts

    14922

    0

    Posted December 17th, 2020 22:00

    Got that too, and yes it correspond also to when the computer is for any reason leaving standby mode.

    Another bug of the sleep mode that DELL will not be willing to fix . Let s see what they say .

  • DELL-Cares

    Moderator

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    27819 Posts

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    673 Points

    14863

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    Posted December 21st, 2020 04:00

    Hi,

     

    We are following up to check the status of system functionality. We want to check is everything working fine as you expect it to be. 

     

    Feel free to reach out to us if you need any assistance. 


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • Titan87

    1 Message

    14654

    0

    Posted January 28th, 2021 00:00

    I have the same problem on my XPS 17 (9700).

    I do have an audio-related issue where there is a popping sound about 3-5 times per day from the left side of the device, and out of these, once or twice the audio gets knocked out completely; I need to reboot to regain audio. Dell support is sending someone to replace the speaker (although I'm not sure this is going to help).  

  • 22744

    0

    Posted January 31st, 2021 16:00

    I to am having the problem on my XPS 17 9700.

    3 of them repeat over and over. I don't seem to have any noticeable effects though:

    1)
    19
    0
    4
    6
    20
    0x8000000000000000

    10696


    System
    xxxxxxx


    -
    Module exceeds resource budget, failed to AllocateFwCps
    3221225626


    2)
    19
    0
    4
    6
    20
    0x8000000000000000

    10697


    System
    xxxxxxx


    -
    Module exceeds resource budget, failed to AllocateFwCps
    3221225626

    3)
    19
    0
    4
    6
    20
    0x8000000000000000

    10698


    System
    xxxxxxx


    -
    Module exceeds resource budget, failed to AllocateFwCps
    3221225626