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March 18th, 2021 13:00
Windows 10 troubleshooting menu does not find system image on USB
Hi, I recently received my brand new XPS 15 9500.
I have successfully reinstalled a clean version of Windows 10, using a 16GB USB stick (using the tool MediaCreationTool, as explained on many forums).
I have successfully created a bootable recovery drive on a 16GB USB stick (as indicated in forums) and i used it to enter Windows troubleshooting menu (as indicated...... you know)
Then.
I created a system image (using the "Backup and Restore (Windows 7)" tool in control panel) on a 128GB USB stick (after sharing it and using it as a network drive, as indicated in forum..)
But when I access the troubleshooting Advanced Options, "System Image Recovery", the system image is not found.
I bought two 128GB USB key, one USB 2.0 (Sandisk) and one USB 3.0 (NXT), but none of them are detected.
For a test, I copied the system image (except the large 55GB file) on a 16GB USB stick, and the system image was detected in a second.
Is there any limitation on the capacity of the USB stick we can use for System Image Recovery?
Thank you very much for your help



jphughan
9 Legend
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14K Posts
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March 18th, 2021 14:00
@WorldWideIce If you want to make system image backups, I would strongly recommend using a different solution. The fact that the Windows system image capability is buried under a section called "Backup and Restore (Windows 7)" even in Windows 10 should tell you that Microsoft has no real interest in maintaining that function, and there are several excellent and FREE third-party imaging applications, such as Macrium Reflect. Even the free version can do a LOT of things that the built-in Windows tool cannot, and the paid version can do even more. If you use Reflect, it has a tool for creating a bootable "Rescue Media" flash drive that can be used to restore image backups. The image backups themselves can be stored on that flash drive, or an external hard drive, or a network location. You don't have to store the bootable application with the backups, so if you want to use a small flash drive to boot your system into the Rescue Media environment while keeping your backups somewhere else, that is completely fine.
But just to give you an idea, here are just SOME of the limitations of the built-in Windows image backup tool:
It's really not a very good solution. Macrium Reflect can do all of the things I listed above, in fact even the FREE version can do everything I mentioned above except Incremental backups and encryption.
WorldWideIce
9 Posts
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March 21st, 2021 17:00
Thank you for your advice. I finally succeeded to restore my laptop by accessing the Windows 10 System Image on my local network, stored on my NAS.
I never succeeded to use the USB key. It is unfortunate because it looked to be like the simplest solution. I will most probably never know why it is not working
WorldWideIce
9 Posts
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March 30th, 2021 07:00
UPDATE: as a follow-up on this topic, technical support confirmed to me that "The restore image media should not be more than 64Gb." and they propose to "splitting the 128Gig drive in to two partitions of 64GB".
In case it helps someone else.