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December 28th, 2019 07:00
Wireless network connection interrupted when connecting an external monitor
Hello everybody,
i have recently bought a Dell XPS 13 and I have some troubles with the wireless network connection.
Every time I connect my external monitor via a hdmi to usb-c Adapter the wireless connection is interrupted or extremely slow.
the adapter is a usb-c to hdmi / sd card / USB adapter.
the Monitor shows a Resolution of 2560 x 1440 at 60 Hz.
When switching the resolution of the external monitor to a lower resolution with lower Hz the network is working again.
i have tested the network speed between the XPS13 and another PC in the network.
I would appreciate any help that helps to solve this problem.
Thanks
Phil


