XPS 13 9300, display issues, Intel GPU driver

Question

Hi, I am having some issues with my XPS 13 9300 (4K version) where the colors output to the display will sometimes look very off (I've attached photos at the bottom of this post). As you can see, certain colors will not display properly at all. This doesn't happen all the time and can sometimes be triggered by adjusting the screen brightness, but it's very inconsistent. I'm worried it may be an issue with the integrated graphics on the board, but hopefully it's just a display driver issue.  I have tried an external monitor and the issue doesn't appear to happen there. When it is happening on the laptop display it does not happen on the external monitor. I have reinstalled the video drivers and the issue still happens, although it may be less prevalent. It happening less could just be a coincidence though, as I haven't had a lot of time to test it and the issue has always been inconsistent. I wasn't too sure of what I should try to do to remedy this, so any help would be much appreciated. Thanks!

DELL-Cares · Answer

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

The fault appears to be with our Intel UHD GPU driver. We are working with Intel to release a new driver. FOr now, when not viewing HDR content, turn HDR off.

XPS

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