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34 Posts

683

February 1st, 2021 10:00

XPS 13 - 9310 - NEW - Battery - Charging ?

Hello, 

Configuration 

- Dell XPS13 - 9310 New 

- Connected with a unique USB C cable to a Dell UltraSharp 25 USB-C : U2520D (For power / display / data)

At home, the PC is always connected to the monitor. Sometimes the level of the battery shutdown to 94%. 
When I open Dell Power Manager, I see that the PC is connected but not charging.

You know why ? 

Battery.PNG




34 Posts

February 10th, 2021 15:00

Nobody ? 

10 Elder

 • 

23.1K Posts

February 10th, 2021 15:00

Look under "Advanced charging".  Most system won't charge a battery that's over a set charge level.

 

34 Posts

March 29th, 2021 15:00

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