13 Posts
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144035
XPS 13 9350, battery replacement
hi there, can someone recommend functional replacement battery for above mentioned laptop? My old battery is swollen so I rather took it out. I tried two new batteries and no one of them worked properly. Thanks, Alois.
singmjo
2 Posts
0
August 31st, 2019 05:00
I ordered a replacement battery through the Dell support chat window (Note: You can't search for it on Dell.com) Product Ref JHXPY -
Dell-Brad L
Community Manager
Community Manager
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2.2K Posts
0
March 7th, 2022 09:00
Batteries and other parts can be ordered directly from Dell.
* Click, "Parts, Batteries & Upgrades"
* Enter your private Service Tag
* Click Search
-or-
* Click, "Select a Device for Battery & Adapter"
* Click your specific Brand XPS Laptops
* Choose your specific model to see if a battery is available
Dell is actively adding batteries to more systems.
ejn63
10 Elder
10 Elder
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23.1K Posts
0
September 14th, 2018 09:00
https://www.amazon.com/Genuine-Dell-13-9350-Battery-05K9CP/dp/B0725KR19Y
aloisloucka
13 Posts
0
September 14th, 2018 09:00
thanks, but this seller does not ship to my country.....
ejn63
10 Elder
10 Elder
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23.1K Posts
0
September 14th, 2018 10:00
You'll need to search in your country then -- unless you find a seller that ships internationally. If you live where Dell has a corporate presence, call Dell and ask for Spare Parts. If not, contact a Dell authorized dealer.
aloisloucka
13 Posts
0
September 14th, 2018 14:00
thanks, I have already called the DELL support, I have to wait, no batteries at the moment.
cso221
1 Message
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December 19th, 2018 15:00
My laptop is having the same issue. Is your keyboard/touchpad warped? Do you know if that needs to be replaced as well?
Zulucowboy
1 Message
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May 10th, 2019 00:00
Julie1221
6 Posts
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August 15th, 2019 02:00
Have you tried this one? https://www.battery-store.eu/laptopcomputer/1004329.htm
It works well and one year warranty.
U2CAMEB4ME
4 Operator
4 Operator
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6.2K Posts
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August 31st, 2019 06:00
Welcome to the Dell Community @singmjo
You are correct.
This is from a "Chat" that I recently had looking for apart that I could not find on-line.
Agent (TIP_Sabrina V): "Unfortunately, not all spare parts are view-able on-line since we have another internal and restricted sales tool we are using.
http://channels.us.dell.com/netagent/cimlogin.aspx?questid=ECD0842F-ABAB-4AB0-858A-95EAB5ED8593&portid=9C39C2B5-F1B5-4B42-9928-10AE367360BB
Go with the "Chat" if you can't find what you need!!!
Regards,
U2
fatwking
2 Posts
0
September 16th, 2019 08:00
I believe the replacement battery is refurbished (not brand new) and comes with 90 day warranty. Also, can you please confirm if you see 2 options (Standard, ExpressCharge) under Primary Battery Charge Configuration in BIOS or 5 options (Standard, ExpressCharge, Adaptive, A/C, Custom) with the replacement battery? The original battery had 5 options. Thank you.
FareedK
2 Posts
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October 17th, 2019 01:00
I have brought this product on Amazon.
Please anybody can help me?
FareedK
2 Posts
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October 17th, 2019 01:00
Hello,
I have brought the New Genuine Dell XPS 13-9350, 7.6V 56WH Battery
Battery: JHXPY 0JHXPY
I am not able to find the MSDS or SDS for this battery on the DELL website.
Please assist, thanks in advance.
Regards
Sabah
GoMrPickles
13 Posts
0
October 28th, 2019 10:00
Thanks for this. Did the same. Was $140 shipped, so a bit more, but worth it for a warranty. I bought one from *mazon for $100, and it died after 3 months. (And the seller has vanished.)
Julie1221
6 Posts
0
November 13th, 2019 21:00
Quality DELL XPS 13 9350 battery, There is enough quantity stock in USA warehouse, buy it here https://www.battery-store.eu/laptopcomputer/1004329.htm