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September 21st, 2018 12:00

XPS 13 9370 Dell Mobile Connect

I just got a new XPS 13 9370 and I went to download Dell Mobile Connect from the Microsoft Store and it says that This app is not compatible with this device. I called Dell Tech Support and they couldn't figure it out and they told me to call MSFT and they didn't know either.

Has anyone seen this? How did you fix it? Any suggestions?

1 Message

September 27th, 2018 17:00

I have the exact same issue. Why nobody is replying?

2 Posts

January 12th, 2019 05:00

Same issue. Please advise how to fix.  Drivers installed, but app shows not compatible.  Dell XPS 13 9370

1 Message

February 13th, 2019 08:00

Same issue... anyone at Dell read these things?

6 Posts

May 30th, 2019 08:00

Same here.  Doesn't make any sense.

6 Posts

May 30th, 2019 09:00

In case anyone is still looking.  I just found this solution, that was on Dell.  I just tried it on my XPS 9370 and it works.

 

https://www.windowslatest.com/2018/01/15/install-dell-mobile-connect-app-windows-10/?linkId=64176106

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