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May 13th, 2018 10:00
XPS 13-9370, dropped, LCD replacement?
Hi,
my XPS 13 9370 dropped down from ca. 40 cms (defect case zip :-/) and now there is has a big black area on the top centre edge of the screen. All other parts seem to have survived. Disappointing that such an expensive, metal framed device turns out to be not robust against small drops at all but okay...
Does anyone know where I can order a replacement display for the 9370? I found tons of 9350 or 9360 on ebay but not one for the 9370. Are these the same? I also tried the dell shop but with no success. I would prefer to get it replace by a local hardware expert... I got the 391-BDMG: "13.3'' FHD (1920 x 1080) InfinityEdge display"
Best,
Luke
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ejn63
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May 13th, 2018 10:00
On a system this new, Dell Spare Parts is likely your only source. In the US:
1-800-357-3355
Outside the US, call your local Dell office and ask for "spare parts".
OShah
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November 13th, 2018 01:00
Did you happen to find a replacement screen if yes from where and for how much ?