Unsolved
1 Message
0
529
XPS 13 9500 wont boot
My XPS 13 9500 was at 95 percent battery when I restarted it. Now it won’t boot. I open it up and the keyboard lights up and caps lock comes on but the dell logo does not appear in the screen. Not quite sure what to do.
LSUFAN51
4 Operator
4 Operator
•
6.4K Posts
0
February 17th, 2022 08:00
This boot problem happens only on battery power?
LSUFAN51
4 Operator
4 Operator
•
6.4K Posts
0
February 17th, 2022 08:00
Also, check System Diagnostic Lights (LED codes) in your XPS 9500 service manual. This might help you to diagnose the no boot problem.
Support for XPS 15 9500 | Documentation | Dell US
EDIT: