XPS

[Deweyd51]

My XPS 13 9500 was at 95 percent battery when I restarted it. Now it won’t boot. I open it up and the keyboard lights up and caps lock comes on but the dell logo does not appear in the screen. Not quite sure what to do.

[LSUFAN51]

This boot problem happens only on battery power?   

[LSUFAN51]

Also, check System Diagnostic Lights (LED codes) in your XPS 9500 service manual. This might help you to diagnose the no boot problem.

Support for XPS 15 9500 | Documentation | Dell US

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