XPS 13 screen issue

Question

The screen is in either of the two modes described below: There is a rectangular band with rounder edges inscribing the screen. The area outside the band is displayed properly and the area inside is displayed like the negative of a photo. Once in a while, the inside is displayed properly and the outside is like the negative. Looks like a hardware problem. Any way to fix it without replacing the screen?

ejn63 · Answer

Run a screen diagnostic (hold D through powerup).  Does the same fault show? What model XPS 13?  (9333, 9343, 9350, etc)?

shemaro · Answer

The same fault shows up after running screen diagnostic. The model is 9360

shemaro · Answer

Here are some pictures to describe the problem.

XPS

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