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July 25th, 2021 15:00
XPS 15 9500 PC-Doctor module is a resource hog
Just recently, PC-Doctor has become a resource hog and is monopolizing CPU and draining the battery. Here's a shot from Task Manager. It's been going on for about ten minutes now, and the system is nearly unresponsive. This is Dell's software. I'm reporting it here in case others are seeing the same thing.
PC-Doctor resource use, system unresponsive
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DELL-Cares
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July 25th, 2021 15:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
XPS_Man
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July 25th, 2021 21:00
PC Doctor Module service is what Hardware Test of Supportassist uses
Option 1 : If you can live without support Uninstall Support Assist
Options 2 : Open SupportAssist and click on Gear on top right . Turn off scheduled scans or set a time when you will not be using the computer, Mine is set after 10 pm everyday
commodon
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August 8th, 2021 08:00
Hold down the Windows Key, then tap the letter "S", next type Services and press Enter. In the list of Services, look for Dell Support Assist and Dell Support Assist Remediation. For each service, double click, then change the Startup from Automatic to Manual. Afterward, reboot your system.
Alternatively you can perform the same for any other Dell related services, but you have to be cautious.