Community Manager

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3.6K Posts

June 23rd, 2021 14:00

First, ensure all the Drivers are up to date & Check

  • Install Dell SupportAssist if you have not installed it;
  • After installing, Open SupportAssist & Click on “Run Now” under Get Drivers & Downloads;
  • Restart the system & Check if it is working fine.

Check this video for clarification.

October 22nd, 2021 03:00

this is not a solution!!!

dell 9500 with killer 6 ax500 dbs it does not work with hitron 4582u.

a small tp link wifi adapter works fine - but not dell 9500 with killer 6 ax500 dbs.

dell must test with hitron 4582u - and provide a proper solution.

support assist is not signalling any problems - all installed ok - but does not work . no internet connection.

dell must test with hitron 4582u - and provide solution

October 22nd, 2021 03:00

same for me ,

does not work with Hitron CODA -4582U.

a small TP link WIFI adapter works fine but this Dell 9500 with killer 6 ax500 dbs

October 22nd, 2021 06:00

it works hotspot with phones - as apple, samsung, motorola - but does not work with hitron 4582u.

I had tried changing settings in hitron 4582u - but nothing worked for the dell 9500 ax500

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13 Posts

October 13th, 2025 19:08

I fix computers for a living and after hours of trying pretty much every different fix available here and online including eight different drivers as well as REG edit and GP edit settings, nothing was working. Internet was still unstable and wonky at best. Unfortunately on the XPS 15 9500 that passed through my workshop, the WiFi card is soldered so swapping it out with a different and possibly stronger card wasn't an option.

This ended up being my work around so I made a quick video. Hopefully this helps someone who has tried all the other fixes available with no luck. 🤞 I disabled the internal WiFi card. Internet is stable and working well now with no further issues.

https://youtube.com/shorts/xSCYRRkacMw?feature=share

The TP-Link low profile USB WiFi adapter I used was a 300Mbps version but they do make stronger ones that are 600Mbps and up if desired. I tried to see if any company makes a USB Type-C WiFi adapter but unfortunately they don't. It's not often I hit a brick wall like this where every attempted fix just doesn't pan out, but hopefully this helps someone get their WiFi up and running again. 🙏

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