Thanks for posting. Apologies that your system is not performing as expected.
Your post has been brought to the attention of a development team who is interested in your logs. Please contact me privately so we can help you resolve your issue. Thanks.
My system is the XPS 15 9550, i5-6300HQ running on 64bit MS OS. I had the issue of the system freezing on the DELL logo and followed the community solution to roll back the IRST driver to 15.7.5.1025 but it failed on several tries. Any assistance would be much appreciated.
robert p
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9.4K Posts
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March 27th, 2018 11:00
Hi stevenhschow,
Thanks for posting. Apologies that your system is not performing as expected.
Your post has been brought to the attention of a development team who is interested in your logs. Please contact me privately so we can help you resolve your issue. Thanks.
Regards,
Robert
kkaiyan
1 Message
0
May 12th, 2020 10:00
Hello,
My system is the XPS 15 9550, i5-6300HQ running on 64bit MS OS. I had the issue of the system freezing on the DELL logo and followed the community solution to roll back the IRST driver to 15.7.5.1025 but it failed on several tries. Any assistance would be much appreciated.
Thank you,
Kevin