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10428
November 17th, 2018 11:00
XPS 15 9560, CPU/GPU, not working at full, solved
Hello,
I was wondering if anybody can help me with my GPU issue. I had my XPS 15 9560 for about 1,5 years now and everything was fine up until a month ago when i started noticing weird stuttering and performance drops when gaming or even when browsing Youtube.
I did a full 40 min test on dell website and everything passed except for my video card. (see photo)
When watching Youtube the stuttering mostly goes away after some time but when gaming it doesn't. The GPU also hovers around 60-70% (sometimes drops) whereas before it was at stable 99%.
Could it be a BIOS problem? (i did not pay much attention to updates unfortunately). The CPU is stuck at 0.8 GHz.
Thank you
GPU-Z
Dell test
Admin47
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December 10th, 2018 10:00
I also did the test a second time and this time i have 2 different errors prior to the past ones. This seems very strange.
Admin47
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December 12th, 2018 08:00
Any updates on the issue?
Admin47
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December 17th, 2018 11:00
Here are also a couple of game benchmarks. (CPU is even stuck at 30% in Premiere...)
Admin47
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December 19th, 2018 10:00
Any comments on the CPU and GPU? (my maximum core frequency for some reason is stuck at 0,8 GHz...)
Admin47
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December 22nd, 2018 07:00
Issue solved!!!...finally!. Tried the first option and everything got fixed. Wish everything good to everybody!!!
Khizer25
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April 14th, 2024 04:31
@Admin47 i tried your throttle stop method but still the issue is same, please help
Khizer25
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April 14th, 2024 04:31
@Admin47 it's not using 100% gpu, it's only using 10-30% after 5 minutes