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February 10th, 2020 14:00

XPS 15 9570 - Strange battery behavior

Hi,

I noticed a strange and annoying behaviour of my battery.

If I shut down the computer when it still has about 40-50% battery charge and boot up again the next day, the battery has only about 5-6% battery charge left. This is really annoying, it jumps from 40-50% to 5-6% within a few seconds.

I have created a battery report: Battery Report Download 

And it seems that the battery never had its designed capacity

Is the battery just worn out or might there be another issue related to that heavy drain when after shutting down?

4 Operator

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20.1K Posts

February 11th, 2020 08:00

If it is the original battery is probably wearing out.--

https://www.dell.com/support/article/us/en/19/sln128667/dell-laptop-battery-frequently-asked-questions?lang=en

Today's batteries do not last as long as older models since the design has been changed. Be careful about replacing batteries. Lots of scams online with batteries. You need a genuine Dell battery from Dell or Dell Parts which might not be available. If you can't find a replacement from Dell, remove the battery when it dies and use the adapter alone. You should check the battery for any signs of trouble.

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