XPS 15 9575 No bootable drive

Okay... I used my wife's computer to create a Windows installation drive, and booted to that. When it tried to install Windows, I choose Drive 0 Partition 3 (Primary). It tells me that it can't install to that partition because it's if the GPT partition style. I tried formatting the partition but that did nothing. It needs to be NTFS to install to that partition.

Any suggestions?

Mike.

Download Windows 10 ISO and use Rufus to create USB flash drive that can install to GPT.

There are tutorials everywhere on how to do this.

.

Hi There:

I thought I'd list the steps I've taken so far, in case anyone has any other ideas. From the beginning:

• I have a Dell XPS 15 2-in-1, 9575. It has 2 Thunderbolt (USB-C) ports on the left side and 2 USB-C 3.1 ports on the right side. It also has a headphone port and a MicroSD port. There are no other ports. It has a 1TB SSD.
• This all started after running Dell Update, which updated the BIOS to 1.11.0 and also updated several drivers. After doing that I noticed several errors. For one, the computer would no longer charge using the Thunderbolt ports. Fortunately, the 2 USB-C ports still work. Two, the headphone jack stopped working. Three, my Bluetooth mouse and keyboard stopped working. I tried disconnecting the mouse and reconnecting it, but it was unable to reconnect.
• Since I’m careful to keep a backup of all of my data, programs and licenses, at this point I thought it was best to simply reset everything and start over. I created a recovery drive, recorded what information I needed to get everything set up and rebooted using the recovery drive I had created. This was the beginning of my real problems. I expected the computer to reboot, erase everything and reinstall Windows from the recovery drive. That didn’t happen. It was only after the fact that I realized the recovery drive I created also contained corrupted information, but we’ll get to that.
• As I mentioned in my post, when booting from the recovery drive and choosing the erase everything option, it went through the motions, rebooted the computer and brought me back to the same (F8) bootup screen. I shut down, removed the flash drive and rebooted, only to see the ‘no bootable device error’. I explored several other options but none of them led anywhere.
• Looking to try something else, I downloaded the Media Creator Tool onto my wife’s computer and created another drive with Windows 10 on it. I had to go through the BIOS to make sure it considered that a bootable drive, then exited and allowed it to reload Windows. Success! Or so I thought…
• I went to Windows setup and downloaded and installed the Windows updates, reinstalled Norton Antivirus and went to the Dell website to download and install any updates to drivers, etc. There were three, as I recall. One was for Intel, one for Killer Networking, and I don’t remember the third. Partway through the update I got a blue screen with a BAD_POOL_CALLER error. It recorded the information and rebooted. I went back to Dell, tried to download the updates again, and let’s just say I went through nine blue screens, all with the same error.
• I rebooted using F12 at startup, went to Diagnostics and ran a complete hardware diagnostic. The machine passed every test.
• I reinserted the Windows installation disk I had created, rebooted, allowed it to reinstall Windows, went back to Windows updates and downloaded the updates, rebooted and got to the sign-in screen. Unfortunately, my keyboard wasn’t working and I couldn’t enter my PIN. Actually, the 1-0 at the top of the screen was working, but none of the letters.
• Running out of options, I decided to try the recovery drive from my wife’s (Acer) computer. As I mentioned, I realized that the recovery drive I had created two days before was somehow corrupted. At this point I figured I couldn’t lose. Either it would work or it would not. I went back to the BIOS, verified that the restore drive was valid, rebooted, cleared everything and reinstalled Windows.
• Again, it loaded Windows, this time with Cortana leading the way, and it seemed as though it really was a fresh install. Once Windows loaded, I went back to Windows update and there were a lot of updates. My wife’s recovery drive is older and so there were more. No matter. I let the files download, install, rebooted the computer, and… my keyboard still isn’t working.
• So, at this point I can’t log in because I can’t enter my pin. I have a recovery drive with corrupted information, and so far as I can tell it’s been Dell drivers/ BIOS updates that caused the problems in the first place, caused the BAD_POOL_CALLER errors and locked my keyboard. I’m not sure where to go at this point but any assistance is appreciated. I contacted Dell to see about renewing/extending the warranty or service requests but haven’t received a response yet.
• Two days later… This morning I tried restoring the computer again, and when it set up Windows, when I got to the login stage where you enter a Microsoft account it worked fine, but as soon as I hit Enter, the keyboard locked up and I wasn't able to create/ enter a PIN. I thought there might be something in the Registry linked to my account, so I restored (again), and this time during setup I entered my wife's Microsoft information to see if that would make a difference. No. Again, as soon as I entered the Microsoft account information the keyboard wouldn't allow me to enter a PIN. Also, the first time I did the Restore at one point it asked me if I wanted to release the TPM. I chose No. The second time I did the Restore I chose Yes. It didn't seem to make any difference.

That's where we're at to this point.

Mike.