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January 10th, 2022 11:00

XPS 15 Windows 10, getting error: Audio services not responding.

Hello all.

This happened after I was trying to fix an existing audio issue where the volume on my headphones (SteelSeries Arctis 5, in case that's relevant) were lower than normal.  I restarted Windows Audio and Windows Audio Endpoint Builder in Services to try and fix that initial problem, but after that my laptop stopped playing any audio. I ran a troubleshoot and it gave me the error "Audio services not responding".
 
Things I tried after the fact:
  • Checked regedit value for ServiceDll - no issues there
  • Uninstalled and reinstalled the Realtek audio drivers, and my headphone audio drivers
  • Updated all audio drivers (they were already all up to date as of today)
  • Updated Windows and restarted laptop
  • Restarted Windows Audio/Windows Audio Endpoint/Plug and Play services again, then restarted laptop
I still get the same error. What else can I do?

Moderator

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January 11th, 2022 05:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

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