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@Aetf It's been suggested that this BIOS option is only available in configurations that include the NVIDIA RTX GPU, not the GTX GPU. I don't know if that's accurate, and it would certainly be disappointing if true, but it would seem to account for the different observations of people with different XPS 17 builds.
DELL-Cares
Moderator
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27.6K Posts
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August 2nd, 2020 23:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
minoglow
1 Message
0
August 6th, 2020 01:00
Hi, I also have this problem, so I need help too. It would be good if the proper solution just had posted here so that anyone can find it out.
jphughan
9 Legend
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14K Posts
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August 27th, 2020 13:00
@Aetf It's been suggested that this BIOS option is only available in configurations that include the NVIDIA RTX GPU, not the GTX GPU. I don't know if that's accurate, and it would certainly be disappointing if true, but it would seem to account for the different observations of people with different XPS 17 builds.
joemorel
2 Posts
0
August 27th, 2020 13:00
Same here--did anybody get a resolution?
Aetf
1 Rookie
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2 Posts
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August 27th, 2020 14:00