XPS 7390 memory issue

Question

I have heard a noise and soon after that machine stopped working. I tried to reboot the machine but it went freeze at home screen. I have ran the boot setting and there I am getting a critical error 2000-0122 which I googled and found it is related to memory. Now when I googled the same stuff there were many post saying you need to check the RAM and try to reseat it back. I googled again on how to do this for 7390 model, unluckily I found that RAM is not removable into this machine.   My question is, what can I do at this moment to fix this issue.

jain258501 · Answer

This is very bad news.Does anyone has idea, how much it will cost and from where I can purchase ?

ejn63 · Answer

The only thing you can do on this model when the RAM fails, is replace the system board.

ejn63 · Answer

The cost depends on the CPU.  One reliable source: https://www.parts-people.com/index.php?action=search&search=xps+7390+motherboard

XPS

Was this post helpful?