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December 2nd, 2020 16:00
XPS 9380 w/eGPU + USB-C Dock + Yubikey = Lagging, bluetooth headset disconnects, mouse and keyboard lag
I think the egpu is taking up too much USB bandwidth and causing the peripherals to crash. This problem occurs when I start gaming.
I have updated the BIOS, drivers, re-installed Windows and cycled the peripherals around to see if a different configuration would work. I even bough a different dock hoping it would fix the issue as well. None of that worked. Working with Plugable support I have determined that the XPS is simply unable to support all of these devices. If there is a fix, please let me know.
My setup -
Dell XPS 13 9380
i7-8565U
16 GB RAM
Win Pro Insider Preview Build (Slow Ring)
Thunderbolt Port 1 (Main with Plug Symbol): Sonnet Breakaway Box 550
Radeon 5700 XT
Thunderbolt Port 2 (Right next to Main):Plugable UD-ULTCDL USB-C Triple Display
Ethernet Cable
Keyboard - Corsair K55, wired
Mouse - Logitech Gaming Mouse G600, wired
Power Supply to Laptop Stand Fan, wired
Jabra Link 380 Bluetooth Adapter, (bluetooth receiver)
Thunderbolt Port 3 (Right Side Single Port):
Yubikey - USB-C slim type
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