Unsolved

2 Posts

1000

December 2nd, 2020 16:00

XPS 9380 w/eGPU + USB-C Dock + Yubikey = Lagging, bluetooth headset disconnects, mouse and keyboard lag

I think the egpu is taking up too much USB bandwidth and causing the peripherals to crash.  This problem occurs when I start gaming.

I have updated the BIOS, drivers, re-installed Windows and cycled the peripherals around to see if a different configuration would work.  I even bough a different dock hoping it would fix the issue as well.  None of that worked.  Working with Plugable support I have determined that the XPS is simply unable to support all of these devices.  If there is a fix, please let me know.

My setup -

Dell XPS 13 9380

     i7-8565U

     16 GB RAM

     Win Pro Insider Preview Build (Slow Ring)

Thunderbolt Port 1 (Main with Plug Symbol): Sonnet Breakaway Box 550

         Radeon 5700 XT

Thunderbolt Port 2 (Right next to Main):Plugable UD-ULTCDL USB-C Triple Display

        Ethernet Cable

        Keyboard - Corsair K55, wired

        Mouse - Logitech Gaming Mouse G600, wired

        Power Supply to Laptop Stand Fan, wired

        Jabra Link 380 Bluetooth Adapter, (bluetooth receiver)

Thunderbolt Port 3 (Right Side Single Port):

       Yubikey - USB-C slim type

No Responses!

0 events found

No Events found!

Top