1 Rookie

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53 Posts

October 15th, 2021 07:00

Also, each successive run of the installer fails with no useful information in the log file as to why (and still with a blank "Vendor Software" section).

4 Operator

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6.2K Posts

October 15th, 2021 08:00

Welcome to the Dell Community @samus1 

Important Information:

For this package to take effect, the system power plan must be set to Balanced under the Additional Power Settings.

Also, the Power Mode option that is displayed when you click the battery icon, should be set to Better Performance. 

This package only takes effect on AC power and not on battery power. 

Best regards,

U2

1 Rookie

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53 Posts

October 15th, 2021 09:00

Good to know, thanks.

Do I need to reinstall now that I've set my power settings?

I just spent all morning combing through a Process Explorer log of another failed install attempt and couldn't find what files it (tries) to copy. Again, it did install successful yesterday with the manual installer. I've read online that at least one of the files is "intelppm.sys", which is present, and has a creation date of 10/12/2020.

Thanks again.

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