1 Message

October 4th, 2021 14:00

I am looking for the same thing. How do I get a factory image of the original installation?

8 Wizard

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17.4K Posts

October 4th, 2021 19:00

2 ways I know of.

1. Create the Recovery Drive before you erase or mess with it. IIRC, after it's use ... it then boots to First-Time setup again.

https://www.dell.com/community/Alienware-Desktops/Aurora-R7-factory-reinstalling-Windows-10/m-p/6237210/highlight/true#M7547

2. Image system after doing First Time Setup. After it's restore, I think you might even be able to use one of the built-in Windows-10 "Reset" features.

But at this point ... use as is or clean-install Windows-10 and rebuild to your liking. I suggest you then Image it (to a file, with Verify on) with Macrium Reflect or similar.

Community Manager

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56.9K Posts

October 26th, 2021 08:00

The Dell OEM version operating system that was shipped from Dell is called, "Dell OS Recovery Tool".

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