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May 31st, 2020 11:00
XPS Keyboard issue
Hi, I have a Dell XPS 15 that is about 7 years old. Still running well on Windows 8.1. The last two days, my Q, W, E and R keys are not working correctly. I have to hit them repeatedly to get a response. I'm long out of tech service agreements so any help is appreciated.
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ejn63
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May 31st, 2020 11:00
Try the on-screen keyboard or an external USB keyboard. If it works, you'll need to replace the keyboard.
If you require a part reference, post the system model (XPS L501x, L502x, etc.).
DonKa
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May 31st, 2020 11:00
Thanks for the reply, it's the XPS 15 9530.
ejn63
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May 31st, 2020 11:00
https://www.parts-people.com/index.php?action=category&id=143&subid=470&refine=keyboard