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December 28th, 2021 00:00

XPS M1710, graphics issue ?

My first question since joining !!

I purchased the above laptop recently and have a very weird situation. I have upgraded the unit to Windows 10 64 bit and all is working well, the graphics work fine with a driver selected from the Nvidia GeForce experience software! Very sharp images and the unit has no issues until I visit the Windows notification page, the page presents itself correctly until I am attempt to visit one of the sub sections, updates, accounts etc. When this is attempted the screen starts to flash up/down with images of my normal background and parts of the page that I am attempting to visit in the notification page? I have tried various drivers but the issue remains? If anyone has any experience of this or a possible solution I would be extremely grateful!

 

Regards, Alan.

December 28th, 2021 04:00

Hi @Mechman1 ,

did you try to check the monitor refresh rate? Type "refresh rate" into the search bar, and then click on View Advanced Display Info. From there, click on Display Adapter Properties For Display 1. From there click the middle tab, titled Monitor, in the properties window that appears and you'll see an area to set the refresh rate. To check the exact rate for your model check on the DELL webpage.

Cheers

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December 28th, 2021 06:00

Hi Andrew,

 

Many thanks for your response !!! Checked out refresh rate as you suggested and all appears to be in order ! The display is set at 60Mhz which appears to be an industry standard ! and this matches the GPU ?? A real mystery ! all works fine when windows is loaded and a basic Microsoft adapter is loaded but as soon you load the Nvidia driver the problem surfaces, must have tried at leas5 different drivers recommended by Nvidia and other users ?? Everything runs smoothly on Window 7 so I guess it must be a software issue ? will keep trying, thanks again for the suggestion !

 

Regards, Alan.

March 8th, 2022 17:00

You can use these drivers 100% Safe, downloaded them on my XPS M1710 and the graphics are fine.

 

https://www.driverscape.com/manufacturers/dell/laptops-desktops/mxg061/3823

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