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October 13th, 2019 05:00

XPS13 9360 - RHS of screen doesn't work

Hi,

The RHS of my screen is inactive, unresponsive to touch or mouse pointer. It appears to be inactive in a vertical band with width about 4" extending from the RHS.

I am up to date with all my XPS13 Windows 10 drivers, but still have this problem.

Does anyone have any ideas?!

Many thanks,

Dave

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6.2K Posts

October 13th, 2019 05:00

Welcome to the Dell Community  @DaveZiemann 

Try running the "Custom Component Test" on the "Touch Screen"

https://www.dell.com/support/home/us/en/04/product-support/product/xps-13-9360-laptop/diagnose

Post the results.

Best regards,

U2

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