Last reply by 11-20-2019 Unsolved
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1 Copper
1 Copper

Xps 13 black screen.

  • This seems to be a hot topic.  But I am not having any luck.   My computer will not do anything with the screen when I do the 2 different “reboots”.   Does not show the colors but the backlight does work at that time but then shuts off.  Sound works as well.  

  • ive tried taking the battery out as well and plugging it in and it didn’t help either.   Is there anything else I can do?   It’s been an amazing laptop since I bought it and I don’t want to buy a new one.  I have some important stuff on it!!  Thanks 
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