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October 18th, 2018 10:00

Xps 15 9570 boot problem (bios 1.5.0)

Xps 15 9570 boot problem (bios 1.5.0). I push power on button and see a black screen. If I wait like 2 mins and try again, everything is fine. Should I downgrade bios?

Here you can see what happens: https://www.youtube.com/watch?v=fzXehkK5aZM

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23.1K Posts

October 18th, 2018 10:00

No, you should not.  Reset the system (unplug, disconnect battery and hold the power button for 30 sec).  

Then reconnect the battery and try powering up again.

If the same issue occurs thereafter, contact Dell for warranty repair - it's likely you have a GPU that's starting to go bad.  

 

5 Posts

November 1st, 2018 05:00

The problem was usb boot. I disabled it from bios and it doesn't happen anymore

3 Posts

November 28th, 2018 18:00

I have the same issue with my 9570. Can you explain how you solved it? How you did that on the BIOS. 

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